Frequently Asked Questions
Customers leveraging our proven out-of-the-box solution are up and running within a week. If you have specific customizations or unique needs it may take a few extra days. We want your business or school to be safe and open, so we’ve strive to make this an easy, fast implementation.
None! This is a cloud-based SaaS solution that does not require any hardware or IT resources to deploy, use or maintain.
Yes. Our solution performs frequent backups of all the data so that we can quickly restore the data as needed with minimal loss.
We currently retain all data indefinitely. If you have any specific data retention needs please let us know so that we can best accommodate your requirements.
All data collected by our solution is stored in Texas and Washington, USA. None of the data is stored overseas.
Yes. You can export the data in a .csv, .xls, and .pdf file at any time.
We’ve developed a few best practice question sets for you to choose from, but if these do not meet your needs, there are some customization options available for an additional fee. Please let our Sales and Customer Success teams know about your requirements so that they can confirm the feasibility and pricing for your request.
While we cannot provide legal advice nor have you rely on JobSiteCheck for a legal opinion, it has been generally accepted that HIPAA’s Privacy Rule does not apply to the collection, use, or disclosures of individually identifiable health information made by an employing entity in the context of worksite COVID-19 screening activities. For more information, we recommend this blog post from the law firm, Baker McKenzie.
Our platform is built on a third party cloud based infrastructure that is ISO 27001, ISO 27017 and ISO 27018 certified. It is also SOC 2 Type II compliant in Security, Confidentiality, Processing Integrity, Availability and Privacy. Our third party partner has ISO and SOC audits conducted annually. For more information about our third party partner’s security procedures, please click here.